![]() When Kia introduced this car, they seemed to be marketing it toward the younger crowd, but most of them I see on the road are driven by more mature folks, like myself. If you do decide to go here, before making any purchase I’d recommend calling other Kia dealerships to compare. So my advice is don’t believe what you see on their website, don't believe their sticker prices as none of that seems to matter, they can and might decide to change the price once you arrive at the dealership. A simple text, call or "we are greedy notice" would have been welcomed. I guess I moved too fast, showed too much interest in the vehicle, but a $10,000 markup is nothing but pure greed, especially when you proudly display a “code of ethics” sign on the wall. At least with options you actually get something. Says this is a hot car and other dealerships are doing it or adding options. Huh, so the sticker price isn’t correct now? The price on the website isn’t correct? Thinking I might be in for a small markup, the salesperson comes back with a $10,000 markup added to MSRP. When I get there, the salesperson informs me the sales manager is going to add a markup to the sales price. I drove 1.5 hours to this dealership ready to purchase the vehicle. I knew I found a hot car and that I got very lucky finding it so I looked at their website several times, looked at the Sticker Price several times, read dealer notes, called and spoke to a sales person and knew I needed to move on it quickly so I left work early. Usually I have a found that a dealership will post their markup and dealer add-ons on their website, add it to the sticker price, or note it in the dealer options on the Kia website or their own website, basically not hide the fact they are going to overcharge you simply because they were the lucky dealership to get a hot car. Having been in this post-pandemic, chip shortage, car-buying experience for a while now, I have spent endless hours looking at dealerships, cars, sticker prices, markups, dealer add-ons, etc. You can tell a lot about a business by how they operate during difficult times and from all the dealerships I have spoken too, Southwest Kia of Rockwall, was by far, one of the greediest of them all. FUEL EFFICIENT 31 MPG Hwy/26 MPG City! Bluetooth®, iPod/MP3 Inpu. Kia Certified, ONLY 44,099 Miles! Clear White exterior and Black interior, Base trim. Located in Rockwall, TX / 180 miles away from Oklahoma City, OK I have supporting documentation of everything I’ve said here. I very strongly recommend that you do not buy from them. It has been the worst car buying experience of my life. ![]() My fault for not getting it independently inspected but I assumed Mercedes Benz of Plano would operate ethically. They do not do mechanical inspections of the used cars they sell. I still haven’t fixed all the things from the first time and last night, it stranded me on the side of the road again. The battery and spark plugs needed to be replaced. ![]() One month and one week later I had to have over $3,200 worth of repairs done to the vehicle. They sold me a 2015 Audi Q5 with less than 42,000 miles on it. I strongly recommend that you do not buy a used vehicle from these people. Located in Plano, TX / 165 miles away from Oklahoma City, OK ![]()
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